Terms and conditions

Terms and conditions

These conditions apply to all offers, quotations, agreements, activities, deliveries, services and (other) (legal) acts based on Lichtletters-Huren.nl, or concluded between Lichtletters-Huren.nl registered in the Chamber of Commerce’s trade register. of Commerce under number 62531816, hereinafter also referred to as “landlord” or “seller” and third parties, hereinafter also referred to as “customer”. The applicability of any general terms and conditions of the customer is expressly rejected. These agreements that deviate from the general terms and conditions are not legally valid unless those deviating agreements have been agreed in writing or by email. In the event that specific product or service conditions apply in addition to these general terms and conditions, those conditions also apply. In case of conflicting conditions, the customer can always invoke the applicable provision that is most favorable to him. Read the terms and conditions carefully! We recommend that you save and / or print these terms and conditions so that you can read them again at a later time.

Article 1. Definitions
In these general terms and conditions and all agreements to which these general terms and conditions apply:

Lichtletters-Huren.nl: Lichtletters-Huren.nl (landlord and / or seller) and its trade names, established in Megen and as registered with the Chamber of Commerce in Den Bosch under number 62531816.

Website: The website of Lichtletters-Huren.nl, available at www.Lichtletters-Huren.nl.

Customer: The natural or legal person, whether or not acting in the exercise of a profession or business, who enters into a (rental and / or purchase) agreement with Lichtletters-Huren.nl.

Assignment: The assignment given by the customer to Lichtletters-Huren.nl which, in the broadest sense of the word, relates to the sale and / or rental and / or the loan of goods and / or the supply of additional and / or other services and / or goods as described in the agreement.

Agreement: Any agreement or agreement between Lichtletters-Huren.nl and the customer, of which agreement the general terms and conditions form an integral part.

Parties: All parties involved, namely Lichtletters-Huren.nl and customer (s).
Additional work: All changes / additions to, or arising from, the agreement concluded with the customer, as a result of which Lichtletters-Huren.nl and / or the suppliers engaged by it must carry out more or changed work and / or incur higher (on) costs.

Goods: The goods used by Lichtletters-Huren.nl, hereinafter also referred to as “goods” or “product (s)”, or the rented / sold to the customer or otherwise for the purpose of carrying out the assignment. items in use, such as light letters, cables, dimmers, etc.

General conditions: The present general conditions.

Article 2. Offers / Agreements
All offers made by Lichtletters-Huren.nl are without obligation, unless explicitly stated otherwise. Viewing a rental / sales location or changing the concept may necessarily entail changes, including in an already concluded agreement. An agreement and / or amendment and / or addition to an agreement is concluded by first a written or verbal confirmation from the customer and then a confirmation from Lichtletters-Huren.nl. No agreement is concluded if there are demonstrable errors in the offers and / or confirmations of Lichtletters-Huren.nl. Agreements concluded by representatives of Lichtletters-Huren.nl or other intermediaries acting for Lichtletters-Huren.nl are not binding on Lichtletters-Huren.nl unless after explicit written confirmation from Lichtletters-Huren.nl. The customer will be bound by the content of the written confirmation of the agreement if he has not objected to the content of this confirmation in writing to Lichtletters-Huren.nl within three working days after its date. If there are multiple customers, all customers are jointly and severally liable for the obligations of the joint customers. Lichtletters-Huren.nl is authorized to require persons who want to rent and / or buy from him to identify themselves by means of a valid and valid ID. If the offer is based on the information provided by the customer, Lichtletters-Huren.nl may assume that it is correct. If it appears that incorrect information was provided by the customer when accepting or otherwise entering into the agreement, Lichtletters-Huren.nl has the right to only fulfill its obligation after the correct information has been received. Lichtletters-Huren.nl can inform itself within legal frameworks whether the customer can meet his payment obligations, but also of all facts and factors that are important for a responsible conclusion of the agreement. If, on the basis of this investigation, Lichtletters-Huren.nl has good reasons not to enter into the agreement, it is entitled to refuse an order or request, stating reasons, or to attach special conditions, such as advance payment, to the execution. Unless expressly stated otherwise, each offer is based on normal circumstances and normal working hours. Lichtletters-Huren.nl is entitled to require a reasonable down payment and to demand security for compliance with the agreed payment conditions. If an item is purchased from Lichtletters-Huren.nl, ownership of this item will only transfer after Lichtletters-Huren.nl has received full payment. Agreed terms count as deadlines. If a customer does not meet a term, this is a matter of default.

Article 3. Prices and information
Unless otherwise stated, all prices stated on the website and in other materials originating from Lichtletters-Huren.nl are exclusive of VAT and exclusive of other government levies and costs, including energy, construction and dismantling, travel, accommodation, parking , transport, administration, insurance costs, and other costs associated with the execution of the agreement, other than the actual prices. If delivery, shipping and / or collection costs are charged, this will be clearly stated in time for the conclusion of the agreement. In addition, these costs will be shown separately in the ordering process.An increase in the costs for Lichtletters-Huren.nl that occurs after the conclusion of the agreement – for example, a higher purchase price from a subcontractor, or an increase in purchase prices, wages, transport costs, VAT. or any other government levy – Lichtletters-Huren.nl may pass on to the customer. All prices indicated by Lichtletters-Huren.nl are based on payment before delivery. The prices of Lichtletters-Huren.nl are based on standard versions in standard situations (delivery and return) and Lichtletters-Huren.nl assumes that transport materials such as carts, containers, flight cases and the like can remain (stored) on site during the rental period. . As it appears from deviations, Lichtletters-Huren.nl has the right to charge any additional costs to the customer. Any meals and / or drinks offered by the customer to Lichtletters-Huren.nl or its staff are deemed to have been provided out of courtesy and cannot be charged to Lichtletters-Huren.nl. The content of the website has been compiled with the utmost care. Lichtletters-Huren.nl cannot guarantee that all information on the website is correct and complete at all times. All prices and other information on the Website and in other materials originating from Lichtletters-Huren.nl are therefore subject to manifest programming and typing errors. Lichtletters-Huren.nl cannot be held responsible for (color) deviations due to screen quality.

Article 4. Execution of the agreement
Lichtletters-Huren.nl will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship. Lichtletters-Huren.nl is entitled to engage third parties to perform the obligations arising from the agreement. The customer is obliged to provide Lichtletters-Huren.nl in good time with all information, documents and / or any materials that Lichtletters-Huren.nl needs for the correct execution of the agreement. The customer guarantees the correctness, completeness, reliability and suitability of the data and / or documents made available to Lichtletters-Huren.nl. As soon as a purchase order has been received by Lichtletters-Huren.nl, Lichtletters-Huren.nl will send the products as soon as possible. The website clearly describes, in time for the conclusion of the agreement, how delivery will take place and within what period the products will be delivered. If no delivery period has been agreed or stated, products will in any case be delivered within 30 days. If Lichtletters-Huren.nl cannot deliver the products within the agreed term, it will notify the customer thereof. In that case, the customer can agree to a new delivery date or he will be given the opportunity to terminate the agreement free of charge. Lichtletters-Huren.nl advises customers to inspect the delivered products and to report the defects found within a reasonable time, preferably in writing. As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the customer. If expressly agreed otherwise, the risk will pass to the customer earlier. If the customer decides to collect the products, the risk passes when the products are transferred. Lichtletters-Huren.nl is entitled to deliver a similar product of similar quality as the ordered product, if the ordered product is no longer available. The customer is then entitled to terminate the agreement free of charge and to return the product free of charge.
 
Article 5. Right of withdrawal / Return
The right of withdrawal is excluded for services that have been started with the consent of the consumer and for products made to your specification.

Article 6. Payment
The agreed price must be paid by the customer to Lichtletters-Huren.nl in the manner indicated on the website within thirty days after the invoice date, unless parties have agreed otherwise. If the start date of a reservation falls within the payment term of 30 days, the Customer must pay the invoice no later than 7 days prior to the start date. Disputes with regard to invoices and / or any complaints must be made by customer to Lichtletters-Huren.nl within eight days in writing or by email. The customer is never entitled to suspend or set off the payment obligation. The customer is obliged to provide security at the first request or summons of Lichtletters-Huren.nl with regard to the payment of the amount due under the agreement. In the event of late or non-compliance with this request / summons or when a customer is in default with timely and / or full payment of the invoice (s) sent earlier, Lichtletters-Huren.nl is authorized to deliver deliveries in whole or in part. suspend or cancel the agreement in whole or in part, without prejudice to Lichtletters-Huren.nl’s right to compensation and without the customer being entitled to any compensation. If or insofar as Lichtletters-Huren.nl makes special offers for the customer and / or in whatever form or name also creates or applies discount and / or bonus schemes, those offers and / or schemes will only apply to those the customer who have always fulfilled and meet their obligations. All (rental) periods to be expired during the agreed (rental) period are immediately due and payable in the event of liquidation, of (applications for) suspension of payments or bankruptcy of the customer, seizure at the expense of or under the customer, decision of the customer to complete or partial strike or transfer of his company and / or if the customer has not fully or timely paid an invoice from Lichtletters-Huren.nl. If Lichtletters-Huren.nl is in possession of client’s goods, he is entitled to exercise a right of retention for his claim until the customer has fulfilled all his obligations or has provided sufficient security for this. If payment is not made on time, the customer owes the statutory interest payment per month or part of a month on the outstanding invoice amount. If Lichtletters-Huren.nl itself and / or by a third party extrajudicial collection activities (late) export (s), extrajudicial costs will be charged to the customer as follows:

· With a principal sum (excluding interest owed) of a maximum of € 2,500.00, a compensation of 15% of the principal sum applies;
· The following € 2,500 will be reimbursed 10%;
· The following € 5,000 will be reimbursed 5% with a minimum of € 40.

Furthermore, the customer is obliged to pay in full the costs of any legal proceedings initiated by Lichtletters-Huren.nl, which include the full legal and bailiff costs incurred in that connection and all other costs involved in the procedure (s). The foregoing in derogation from the lump sum cost award system generally used by judges.

Article 7. Warranty and conformity
This article only applies if there is a customer who does not act in the exercise of his profession or business. If a separate warranty is given on the products by Lichtletters-Huren.nl, without prejudice to what has just been stated, this applies to all types of customers. Lichtletters-Huren.nl guarantees that the products meet the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, Lichtletters-Huren.nl also guarantees that the product is suitable for other than normal use. A guarantee provided by Lichtletters-Huren.nl, manufacturer or importer does not affect the legal rights and claims that the customer already has and can invoke under the agreement. If the delivered product does not meet the agreement, the customer must inform Lichtletters-Huren.nl within a reasonable period after he has discovered the defect. If Lichtletters-Huren.nl deems the complaint to be justified, the relevant products will be repaired, replaced or reimbursed after consultation with the customer. The maximum compensation is, with due observance of the article regarding liability, equal to the price paid by the customer for the product.

Article 8. Complaints procedure
If during the rental period a defect or a technical defect has arisen in a product to which the customer is not at fault, Lichtletters-Huren.nl can make arrangements for this. In order to be entitled to the compensation scheme, the customer must meet the conditions that the telephone helpline has been contacted about the defect or defect in the rental time and within the available times of the telephone helpline. Customer must have made at least three calling attempts. If the Customer cannot contact the helpline by telephone, the customer must leave a voicemail. If Lichtletters-Huren.nl cannot contact the customer by telephone after Lichtletters-Huren.nl has made three call attempts, in response to the call attempt (s) of the customer and Lichtletters-Huren.nl has left a voicemail, it will lapse right of the customer to receive a compensation scheme. When the customer has fulfilled the aforementioned conditions, the customer is entitled to a compensation scheme. This is drawn up together with Lichtletters-Huren.nl. The compensation can never be more than 80% of the total rent.
If the customer has a complaint about a purchase product and / or other aspects of the services of Lichtletters-Huren.nl, she can submit a complaint to Lichtletters-Huren.nl by telephone, e-mail or post. See the contact details at the bottom of the terms and conditions. Lichtletters-Huren.nl gives the customer a response to his complaint as soon as possible. The customer who is not acting in the exercise of his profession or business can also lodge a complaint via the European dispute resolution platform, which can be reached at https://webgate.ec.europa.eu/odr/.

Article 9. Deposit
Lichtletters-Huren.nl is entitled to demand payment of a deposit prior to any rental from a customer. Lichtletters-Huren.nl is entitled to set off any amount that it has due and payable due to the rental or in connection with the customer’s rented accommodation against the deposit received. At the option of Lichtletters-Huren.nl, this settlement can also take place during the term of the lease. In the latter case, Lichtletters-Huren.nl may require the customer to replenish the deposit. Lichtletters-Huren.nl does not owe any interest on the deposit. He is only obliged to repay the deposit or the remainder of it after it has been reasonably established that Lichtletters-Huren.nl no longer has or will not be able to claim anything from the customer. If the customer does not pay a deposit in time, Lichtletters-Huren.nl can unilaterally dissolve an agreement, without prejudice to Lichtletters-Huren.nl’s right to compensation and without any right to compensation on the part of the customer.

Article 10. Rental days and terms
The minimum rental time is one day. The customer picks up a product himself at one of the collection addresses of Lichtletters-Huren.nl. For an additional fee, the customer can also choose the option of having a product delivered to the location. The rental time is understood to mean the moment that a product is picked up at a collection address until the moment that a product is returned at the collection address. When a product is brought to location by Lichtletters-Huren.nl, rental time means the moment that a product is delivered on location until the moment that a product is collected from location. Rental terms continue on Saturdays, Sundays and public holidays. If, according to the information provided by us in writing, rental for a half day is possible, this only applies from 8 am to 12 pm or from 1 pm to 5 pm. The rental price for a day is for 8 hours, for a weekend 16 hours or two days (weekend is from Friday 4 pm until Monday 9 am at the latest) and for a week 40 hours. For a rental period of one day, a customer may keep the rented for 24 hours, provided that the next day is a working day. In any other case, the rental ends on the same day. The rental period also includes the time required for assembly and disassembly work.

Article 11. Delivery location
If agreed, the customer determines the place where a product is established. The customer guarantees that the place of incorporation can be erected safely and without risk of damage or risk of damage to other people’s goods, the product and / or infringement of other people’s rights. The rented product or the rented products must always be able to be installed in a dry sheltered place with a flat and stable surface, the customer is responsible for this. The customer is obliged to inform Lichtletters-Huren.nl about the presence of pipes, cables, pipes and other works on, in or above the ground. The area on which the product is to be placed and the access route must be paved and horizontal, easily accessible and drivable with heavy trucks and forklifts. Lichtletters-Huren.nl is not responsible if the product or products cannot be placed in the desired location if it does not meet the installation requirements that have been communicated in advance. If the product or products cannot be installed dry and sheltered and / or on a flat and stable surface at the location, Lichtletters-Huren.nl reserves the right not to let the rental period commence and the costs will be borne by the customer. come. Lichtletters-Huren.nl may require the customer to designate a different location if the location designated by the customer appears to him to be unsuitable and / or unsafe and / or not without risk of damage. The customer cannot invoke Lichtletters-Huren.nl against the use of Lichtletters-Huren.nl. Lichtletters-Huren.nl will take between two to half an hour to set up. If Lichtletters-Huren.nl has to be and remain at a location earlier in connection with guidance and / or return, a surcharge applies. The customer is responsible for notifying the location of the arrival and arrival time of Lichtletters-Huren.nl. The customer is also responsible for arranging and / or reserving a parking space for Lichtletters-Huren.nl. Any additional parking costs incurred will be charged to the customer. The customer guarantees that on the day that has been agreed by Lichtletters-Huren.nl for the delivery and / or assembly of a product, the site in question is completely free and vacated. Damage to the site and / or to buildings, pipes, pipes or other objects on or in the ground as a result of placing and keeping a product is / remains for the customer’s account. The customer is responsible for the (costs of) power supply, power consumption and water supply, discharge and consumption. The prices of Lichtletters-Huren.nl are based on the fact that a product can be delivered to easily accessible places on the ground floor. The costs of stagnation of work on this account are for the account of the customer. Lichtletters-Huren.nl is entitled to charge additional costs to the customer in connection with the delivery and return. If in the opinion of Lichtletters-Huren.nl there are unsafe or unworkable circumstances, Lichtletters-Huren.nl is entitled to suspend or discontinue the assembly work, without the customer being able to claim any compensation in connection therewith. Transport takes place at the rates set by Lichtletters-Huren.nl. Delivery (and return) only takes place on the ground floor. If there is a deviation from this, this can lead to an additional cost. This additional price is determined by Lichtletters-Huren.nl on the basis of extra hours, extra persons and the use of extra (auxiliary) materials. The starting point for both loading and unloading time is a maximum of 30 minutes. Lichtletters-Huren.nl reserves the right to unload or unload goods in parts. If goods are delivered and / or picked up by Lichtletters-Huren.nl, the customer is obliged to provide appropriate assistance. In the absence of this assistance, additional costs will be charged, taking as a starting point the costs incurred on the part of Lichtletters-Huren.nl. In the event of rental, Lichtletters-huren.nl will phase out the rented product or products immediately afterwards, unless otherwise agreed with the customer. If Lichtletters-huren.nl has to be phased out later than agreed, a surcharge will apply. Rented items must be complete, orderly and as close as possible to each other at the end of the rental period to promote rapid loading and transport, failing which the contractor will charge the customer the costs arising from this defect. All this is at the discretion of Lichtletters-Huren.nl. Lichtletters-Huren.nl reserves the right to charge extra costs on Saturdays, Sundays and public holidays, as well as extra costs during working days before 7.00 am and after 6.00 pm.

Article 12. Consent of third parties
If permission is required from third parties and / or (construction) permits or rules are laid down for installation and / or delivery under (government) laws and / or regulations, the customer will take care of the acquisition and / or the satisfaction thereof / to. Failure to obtain the required permission and permits is entirely at the customer’s risk. Fees to be paid to a third party for placing and holding, of whatever nature, will be entirely for the account of the customer, even if such fees have been paid by Lichtletters-Huren.nl as an advance.

Article 13. Rental for a definite period
A closed lease agreement applies for the agreed duration. If the customer does not immediately make the rented item or items available to Lichtletters-Huren.nl at the end of that agreed duration and / or gives Lichtletters-Huren.nl the opportunity to retrieve or have the rented object forfeited, the customer Lichtletters-Huren.nl will be fined per day equal to the daily rent (to be determined pro rata where necessary), without prejudice to the right of Lichtletters-Huren.nl to claim full compensation.

Article 14. Rental for an indefinite period
An indefinite lease must be canceled. Cancellation by the customer can take place immediately if he returns the leased property to Lichtletters-Huren.nl. If Lichtletters-Huren.nl has to retrieve the rented property, a notice period of seven days applies.

Article 15. Check on receipt (and return)
The customer is obliged to check a product or the products immediately upon delivery and to inspect them for completeness, completeness and damage. If the customer does not immediately advertise Lichtletters-Huren.nl before using it, a product or products are deemed to have been received in good condition. The same inspection obligation applies to Lichtletters-Huren.nl if the rented property is returned or taken back. Complaints must be made immediately in person, by telephone or in writing.

Article 16. Other obligation of the customer
The customer may not sublet or re-lease the rented property to another or any third party without the prior written permission of Lichtletters-Huren.nl and / or use the rented property in another way and / or for a different purpose than agreed is. The customer may only use the rented accommodation in accordance with the agreed destination and any applicable operating instructions. The customer will not make any changes to the rented property. Placing, painting or otherwise processing the rented property is not permitted. The making – temporarily and / or self – of any change to the rented or the construction thereof is at the expense and risk of the customer. Lichtletters-Huren.nl is not liable for the consequences of such – temporary – changes. The customer will reject any claim from third parties due to (use of) the rented object and indemnifies Lichtletters-Huren.nl in this respect. The customer must immediately notify Lichtletters-Huren.nl of such a claim. The customer must immediately inform Lichtletters-Huren.nl if an attachment is levied on the rented object or on items belonging to the customer or in use by the customer or if any other circumstance arises that the property rights of Lichtletters-Huren.nl could affect. If necessary, the customer must inform the attaching party about the rental and inform them of the name, address, place of residence, telephone and contact details of Lichtletters-Huren.nl. From the moment that the rented is available to the customer until the moment the lease ends or, if later, the use of the rented ends by the customer, the customer is obliged to take all reasonable measures to prevent damage to or loss of the actually rented or any part thereof. Damage to or loss of the rented object, caused by persons or goods of which or which the customer uses, and any damage resulting therefrom (including loss of rent) for Lichtletters-Huren.nl will be for the customer’s account. The customer is obliged to grant Lichtletters-Huren.nl access at any time to inspection of the rented and / or to carry out maintenance. The customer is responsible for using the correct energy resources (power, fuel, etc.). The customer gives Lichtletters-Huren.nl full rights over all photos taken during an event. Lichtletters-Huren.nl has the right to use all photos taken during the event for on- and offline promotion of the company unless otherwise agreed with the tenant.

Article 17. Telephone support during rental period
If problems arise with a product during the rental period, Lichtletters-Huren.nl offers telephone support, which can be reached at: +31 (0) 412250033. After closing time, select selection button 1 for the emergency line. Lichtletters-Huren.nl will at all times first try to solve all problems by telephone. The customer must cooperate with this. If the Customer does not cooperate in trying to solve the problem by telephone, the solution is beyond the control of Lichtletters-Huren.nl. This will void the Customer’s right to compensation and / or refund in any capacity. If the problem cannot be solved by telephone, Lichtletters-Huren.nl will try to solve the problem to the best of its ability. Telephone support is available 24 hours a day from Monday to Sunday.

Article 18. Defects or defects
Upon receipt, the customer agrees to the full functioning of the product or products, unless otherwise agreed. Defects or defects that have arisen during a rental period due to intent or fault by the customer are compensated by the customer. The customer also bears the risk for the use of the product or products during the rental period by third parties. If a third party, through intent or fault, causes defects or defects during the rental period, the customer will compensate Lichtletters-Huren.nl.

Article 19. Liability of Lichtletters-Huren.nl
This article only applies if the customer is a natural or legal person who acts in the exercise of his profession or business. Lichtletters-Huren.nl will meet agreed terms for delivery, delivery and / or retrieval. Lichtletters-Huren.nl accepts no liability if he is unable to timely delivery, delivery and / or retrieval on grounds of force majeure. Lichtletters-Huren.nl cannot be held liable for the inaccuracy of information provided on its website and the damage resulting therefrom, unless this inaccuracy was caused by intent or deliberate recklessness by Lichtletters-Huren.nl. Lichtletters-Huren.nl is not liable for damage of any kind, because it is based on incorrect and / or incomplete data provided or withheld by the customer and / or third party, unless this is incorrect or incomplete for Lichtletters-Huren.nl should be knowable. Lichtletters-Huren.nl is not liable for damage that directly or indirectly, including in any case – but expressly not exclusively – including consequential damage, loss suffered, loss of profit, missed savings, loss of data, reputation damage and damage due to business interruption, to persons or business arises. The customer therefore indemnifies Lichtletters-Huren.nl in all cases of liability for damage that third parties wish to recover from Lichtletters-Huren.nl due to acts or omissions of Lichtletters-Huren.nl. If a customer uses the services of personnel or an employee of Lichtletters-Huren.nl for any work, such as loading, unloading or the like, it is deemed that such personnel (member) is subordinate to or under the responsibility of customer is working and that customer – also in relation to Lichtletters-Huren.nl – is at that time liable for the actions of that staff (slid). If Lichtletters-Huren.nl is held liable, Lichtletters-Huren.nl will only be liable for direct damage that has actually been incurred, paid or suffered by the client due to a demonstrable breach of Lichtletters-Huren.nl obligations. The liability as referred to in this article is limited to a maximum of the invoice value, at least to that part to which the liability relates. Under no circumstances is Lichtletters-Huren.nl liable for: indirect and / or consequential damage; intangible damage and damage that is higher than the amount (excl. Costs and VAT) equal to the contract value and in the most extreme case damage higher than for which Lichtletters-Huren.nl is insured in the relevant case. The liability of Lichtletters-Huren.nl towards the customer due to an attributable shortcoming in the fulfillment of an agreement only arises if the customer immediately and properly puts Lichtletters-Huren.nl in default in writing, thereby setting a reasonable period for remedying the shortcoming, and Lichtletters -Huren.nl continues to fall short in the fulfillment of its obligations after that period. The notice of default must contain as detailed a description as possible of the shortcoming, so that Lichtletters-Huren.nl is able to respond adequately. A condition for the creation of any right to compensation is always that the customer reports the damage to Lichtletters-Huren.nl in writing as soon as possible, but no later than 8 days after it arises. In case of force majeure, Lichtletters-Huren.nl is not obliged to compensate for any damage caused to the customer.
 
Article 20. Force majeure
If the shortcoming is the result of force majeure, Lichtletters-Huren.nl will not be liable for the damage. Force majeure is understood to mean: All external causes, beyond the control or cause of Lichtletters-Huren.nl, as a result of which timely, complete or correct fulfillment of the agreement is no longer possible. Force majeure includes, but is not limited to: non-fulfillment of a third party, illness of personnel of Lichtletters-Huren.nl itself or a third party, abnormal weather conditions, failures in water and energy supplies, strikes, serious failures in the systems of Lichtletters- Huren.nl or its suppliers, fire, floods, natural disasters, riots, war or other internal disturbances. In case of force majeure, compliance with the agreement will be suspended as long as the force majeure continues. If the force majeure continues for more than one month, both parties are entitled to dissolve the agreement without the intervention of a judge. In such a case, Lichtletters-Huren.nl will repay any amounts paid, deducting all costs that Lichtletters-Huren.nl has made with regard to the agreement.

Article 21. Cancellation
A (rental) agreement entered into with Lichtletters-Huren.nl can only be canceled at the written request of the customer and with the written consent of Lichtletters-Huren.nl and against payment of cancellation costs. These costs are:

· 40% of the rental price if canceled more than three months before the start of the rental period;
50% of the rental price if canceled more than two months before the start of the rental period;
· 60% of the rental price if canceled more than one month before the start of the rental period;
70% of the rental price if canceled less than one month before the start of the rental period;
· 80% of the rental price if canceled less than one week before the start of the rental period.

On the commencement date of the reservation, the right to cancel and to refund the entire contract amount or part thereof expires. If the customer does not collect or use a product, the right to cancel and refund the full amount or part thereof will also lapse.

Article 23. Dissolution / Cancellation
Lichtletters-Huren.nl reserves the right to terminate the rental period prematurely if threatened behavior occurs against one or more employees of Lichtletters-Huren.nl or if there is a threatening or unsafe situation at an event or location, if abuse is made becomes of the rented or other materials belonging to Lichtletters-Huren.nl by those present at the location and when material from Lichtletters-Huren.nl is damaged or is threatened to be damaged by the customer, guests of the customer or other persons present at the location at the event. If Lichtletters-Huren.nl will prematurely terminate the rental due to one of the above reasons or events, the full invoice amount will simply have to be paid by the customer and Lichtletters-Huren.nl will not compensate the remaining rental period. Lichtletters-Huren.nl is authorized to dissolve the (rental) agreement – unless otherwise stipulated – with immediate effect by means of a written statement of its choice, in whole or in part, if the customer has one or more obligations towards Lichtletters-Huren.nl does not or does not comply properly, all this without prejudice to the right of Lichtletters-Huren.nl to compensation. Lichtletters-Huren.nl is entitled to terminate the lease with immediate effect, when the customer applies for a moratorium, is declared bankrupt, when the WSNP scheme is declared applicable to the customer or when the customer decides to make a full or partial payment. strike or transfer of its business.

Article 23. Risk of the rented
The customer bears the entire risk of and responsibility for the rented property from the moment the leased property has been collected by the customer or has been supplied on location by Lichtletters-Huren.nl and until the actual take-back by Lichtletters-Huren.nl. . The customer is obliged to insure the rented object and to keep it insured against damage or damage due to loss, theft, fire, storm, vandalism, destruction, etc. The customer is obliged to immediately report any damage to the rented object to Lichtletters-Huren.nl. Without permission of Lichtletters-Huren.nl, the customer may not repair. Repairs to or changes to the rented property may only be carried out by or on behalf of Lichtletters-Huren.nl. If the rented object is defective or damaged through no fault of the customer, Lichtletters-Huren.nl will, if necessary and possible, take back the rented object and arrange for a replacement rented object. If no replacement rented is available, the customer will in that case have the right to terminate the agreement, whereby the customer will give up any right to compensation. Lichtletters-Huren.nl is not obliged to take back or exchange damaged items. If the leased property cannot be returned, whether or not in part due to breakage or loss, Lichtletters-Huren.nl has the right to claim the replacement value from the customer. If the rented object is defective or damaged due to the fault, fault or negligence of the customer, for example due to improper handling, repairs by third parties, the use of unsuitable parts or any other reason, other than normal wear and tear, Lichtletters-Huren.nl is entitled calculate the cost of the repair or repair to the customer. The customer is personally liable for any fines (fines, etc.) imposed at the time of use by the customer himself or by one or more of the persons designated by him for means of transport made available by Lichtletters-Huren.nl or any other matter whatsoever. The complete amount of the decision will be passed on to the customer, plus an administration fee of 5%.

Article 24. End of the lease and return of the rented
At the end of the lease, the rented property must be made available to Lichtletters-Huren.nl in the same condition in which it was provided, fully cleaned and undamaged. If it appears that the rented object shows a defect, is damaged or has not been sufficiently cleaned, Lichtletters-Huren.nl is entitled to charge the customer for the costs of repair or cleaning. If the customer is unable to return the leased property to Lichtletters-Huren.nl, or at least does not return the leased property to Lichtletters-Huren.nl, Lichtletters-Huren.nl is entitled to demand the replacement value of the leased property from the customer.

Article 25. Prohibition of Counterfeiting or Infringement of Rights
The customer declares that he will respect the rights of Lichtletters-Huren.nl to the design of goods and not to copy materials or parts thereof. All drawings, designs, descriptions, calculations and models produced by Lichtletters-Huren.nl on behalf of the customer remain the property of Lichtletters-Huren.nl, which is the sole copyright holder.

Article 26. Retention of title
Sales and delivery of goods take place under extensive retention of title, which means that Lichtletters-Huren.nl remains the owner of all goods delivered or still to be delivered to the customer as long as the customer has not fully complied with his obligations arising from all purchase / sales agreements between the customer. en Lichtletters-Huren.nl, activities that have been performed in the context of the purchase / sales agreements and / or damage due to the customer’s failure to comply with the purchase / sales agreements. Lichtletters-Huren.nl remains the owner of all goods sold / delivered and still to be sold / delivered to the customer as long as the customer has not fully fulfilled all his payment obligations towards Lichtletters-Huren.nl, existing or future and for whatever reason.

Article 27. Final provisions
All agreements between Lichtletters-Huren.nl and the customer are exclusively governed by Dutch law. Applicability of the Vienna Sales Convention is expressly excluded. Insofar as not dictated otherwise by mandatory law, all disputes that may arise as a result of the agreement will be submitted to the competent Dutch court in the district where Lichtletters-Huren.nl is located. If a provision in these General Terms and Conditions proves to be invalid, this will not affect the validity of the entire General Terms and Conditions. In that case, the parties will determine (a) new provision (s) as replacement, which will give shape as much as possible to the intention of the original provision.
 
Contact details
If you have any questions, complaints or comments after reading these terms and conditions, please do not hesitate to contact us in writing or by e-mail.

Lichtletters-Huren.nl
Maasdijk 4
5366AB, Megen
Tel: +31 (0) 412250033
Email: info@lichtletters-huren.nl
CoC: 62531816
VAT: NL002280027B83

Version 1.5 – June 2020